Frequently Asked Questions – Bears Breeches

Q: What is Bears Breeches?

A: Bears Breeches is a UAE-based clothing brand focused on quality, comfort, and sustainability.

Q: Where are you based?

A: We are proudly based in Abu Dhabi, United Arab Emirates, and ship worldwide.

Q: How long does it take to process my order?

A: Orders are processed within 2-7 business days, excluding weekends and holidays.

Q: Can I cancel or change my order

A: If your order hasn’t shipped yet, contact us immediately at info@bearsbreeches.com and we’ll do our best to help.

Q: Do you ship internationally?

A: Yes! We offer worldwide shipping with DDP (Delivered Duty Paid), meaning no surprise fees upon delivery.

Q: How can I track my order?

A: Once shipped, you’ll receive a tracking link via email.

Q: Which courier do you use?

A: We ship all orders using Quiqup.

Q: What’s your return policy?

A: You can return items within 14 days if they’re unused and in original condition. Visit our Returns Policy page for full details.

Q: Can I exchange an item?

A: Yes, but we recommend placing a new order and returning the original item.

Q: How do I choose the right size?

A: Refer to our Size Guide for detailed measurements.

Q: Are your products sustainable?

A: Yes! We use natural materials and are working towards becoming fully plastic-free.

Q: What payment methods do you accept?

A: We accept major credit/debit cards and secure online payments.