Shipping & Returns – Bears Breeches

Effective Date

January 1, 2025

Shipping Policy

Shipping Carrier:

All orders are shipped using Quiqup, a trusted courier service known for efficient and secure deliveries.

Order Processing Time:

  • Orders are processed and dispatched within 2 to 7 business days.
  • Processing time does not include weekends or public holidays.
  • During high-volume periods (sales, holidays), there may be slight delays in processing and dispatch.

Shipping Locations:

  • We ship worldwide.
  • Delivery timelines will vary depending on the destination country and customs processing.

Delivery Terms:

  • All international orders are shipped DDP (Delivered Duty Paid). This means that Bears Breeches covers all customs duties and import taxes on your behalf.
  • Please note that we are not VAT-registered; no VAT is charged at checkout, and prices are inclusive of all applicable shipping costs.

Shipping Confirmation & Tracking:

You will receive a confirmation email with tracking details once your order is shipped.

Important Address Guidelines:

  • Customers are solely responsible for providing accurate shipping details.
  • All addresses must be entered using English characters only.
  • Bears Breeches is not liable for lost shipments due to incorrect address entries.

Returns & Exchanges Policy

Eligibility for Returns:

Items may be returned if they are:

  • Unused, unworn, and in original condition
  • Tags and packaging intact
  • Returned within 14 days of receiving the orderReturn Process:
  1. Email info@bearsbreeches.com with your order number, item(s), and reason for return.
  2. Upon approval, we will send return instructions and address.
  3. Use a tracked service to return the item securely.

Return Shipping Costs:

  • Return shipping is the customer’s responsibility unless the item is faulty or incorrect.
  • Bears Breeches is not responsible for lost or damaged return parcels.

Refunds:

  • After receiving and inspecting the item, a refund will be issued to the original payment method.
  • Allow 5-10 business days for the refund to reflect after approval.

Exchanges:

To exchange an item, follow the return process and place a new order for the desired item.

Non-Returnable Items

  •  Gift cards
  • Personalized or custom-made items
  • Items marked final sale or clearance

Damaged or Incorrect Orders

 If you receive a damaged, defective, or incorrect item:

  • Contact us within 3 days of delivery at info@bearsbreeches.com
  • Include your order number, a description of the issue, and photos if possible
  • We will resolve it with a replacement, store credit, or refund

Contact Us

 Email: info@bearsbreeches.com

Location: Abu Dhabi, United Arab Emirates